Co-Founder of Solvent
Niki lives to tell stories through User Experience. As Co-founder and VP of UX at Solvent, she blends form and function with highly intuitive interfaces that drive users to be goal-oriented. In the past 10 years, Niki has worked with many notable clients, in many different industries, all over the world. She now works closely with banks and credit unions to better understand traditional KYC in order to reinvent and modernize the way it’s done. She realized KYC needs to be more encompassing, leveraging a massive amount of sensitive data and presenting it in unique ways that provide actionable insights to the user. Her goal is to improve internal workflows and identify concerns quicker than ever before.
Know your customer (KYC) and customer due diligence programs can take on a new meaning in highly regulated industries. What are some practical strategies for meeting this regulatory burden while reducing friction?